Client Services Assistant Manager M/F

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THE ROLE

The role sits within the Client Services department, reporting to the Manager. The main activities of the department are:

OPERATIONS: record the daily operations of the funds and their GPs (target calls/distributions, investor calls/distributions, banks reconciliation, invoices)

ACCOUNTING AND TREASURY: prepare monthly cash dashboard, ensure daily cash management, prepare the NAV package in order to, prepare the consolidation package and,

REPORTING: prepare the investor reporting, prepare ad-hoc reporting requested by clients

SPECIFIC RESPONSIBILITIES:

  • Manage workflow and coordinate with Manager / business unit lead on the delivery of client planning and delegating tasks to team members.
  • Coordinate the internal processing and review of all client specific deliverables, ISAE 34-02 controls, and procedures for the team.
  • Actively participate in weekly calls with clients. Lead on some daily calls as required
  • Review journal entries, including cash and non-cash transactions. Perform a thorough, detailed review of trial balance, supporting work papers, waterfall schedules, preferred return calculations, IRRs, and financial statements. Coordinate preparation of and / or prepare more complex transactions
  • Perform a thorough, detailed review of capital events activities and sign offs on agreed level of activity, including capital call allocations & notices, capital distribution allocations & notices.
  • Validating complex capital calls and allocation of distributions and performing a thorough, detailed review of all internal client deliverable checklists required for quality control, including fund governing document economic summary.
  • Coordinate the preparation of the consolidation package for internal group reporting
  • Manage clients’ annual audit and tax processes,
  • Perform a thorough review of the quarterly work papers and quarterly financial statement package (financial statements, capital accounts statements and investor reports) including footnotes for assigned entities.
  • Ensure proper fund setup (coordinating with Director / Managing Director accordingly), including and not limited to financial statements, dashboards, footnote disclosures, waterfalls, and management fee calculations. Utilize Gen II’s best practices and latest technology in fund setup.
  • Review and validate management fee schedules, including management fee offsets.
  • Coordinate ad hoc requests as needed (e.g. audit confirms, LP requests – tying out client / investor information to Gen II data).
  • Review the new client onboarding and fund setup
  • Train, coach, and manage team members. Participate in evaluating talent by providing constructive, actionable feedback and performance reviews.  Escalate staffing concerns.  Participate in hiring processes.
  • Seek and implement process & procedure improvements to avoid future QC & client questions and comments.

REQUIRED SKILLS AND EDUCATION

  • BAC+3 in accounting, finance or a similar recognized accountancy qualification
  • 7+ years of relevant experience in private equity fund administration in Luxembourg
  • Fluent in English and French (verbal and written communication), any other language is considered an asset
  • Competency in Microsoft Word, Excel and Outlook, any knowledge of eFront would be an advantage
  • Strong knowledge of Luxembourg corporate laws and structures, any specific PERE sector knowledge (e.g. SOPARFI, SICAR, SIF, RAIF, SLP) is considered an asset

REQUIRED COMPETENCIES

  • Ability to quickly adapt to changes in process and procedures in a rapidly changing environment
  • Excellent interpersonal and communication skills, including contributing to and being part of a strong team spirit
  • Strong attention to detail and accuracy
  • Superior problem solving, judgment and decision-making skills
  • Ability to think independently, prioritize, multi-task and meet deadlines
  • Ability to work in team and autonomously
  • Strong management and organisational skills complemented by a “can do” attitude
  • Lead by example and demonstrate firm values
  • Result-orientated with a sense of responsibility and commitment to delivering quality work
  • Ability to work autonomously, taking full ownership of assigned responsibilities