Investor Services Analyst

The Investor Services analyst is an important and integral part of the Gen II operations team. It requires thorough attention to detail and precise work in a fast-paced, deadline-driven environment. The candidate will primarily be responsible for providing Investor Services functions to the Gen II client teams.

Primary Responsibilities Will Include

  • Respond to client inquiries in a prompt manner, utilizing oral and written communications
  • Review and process investor documentation (subscription documents, partner transfers, name changes, contact, and wire instruction updates)
  • Day-to-day maintenance of investor records across multiple internal and external systems
  • Disseminate investor correspondence (capital call, distribution, partner capital statement, and other sponsor communications) across various investor portal platforms
  • Track incoming capital call wires and prepare capital distributions payments across various client accounts
  • Monitor cash transactions daily for various client accounts
  • Participate in special projects
  • Liaise with the client service team to ensure an efficient and excellent client service experience for Gen II’s sponsors
  • Work with departments throughout the office to prepare audit confirmations and monthly recurring deliverables
  • Facilitate financial reporting to partners/investors

Qualifications and Skills

  • Bachelor’s degree in Business Administration (concentrations in accounting, finance or Economics a plus)
  • 0-2 years’ experience in the financial services Industry
  • Private Equity or Hedge Fund Investor Services background a plus
  • Demonstrate strong customer service/client relationship skills • Ability to manage multiple tasks and projects with differing deadlines
  • Impeccable attention to details
  • Excellent verbal and written communications
  • Experience with Investor Portals (Intralinks/Investment Café/SunGard DX) a plus