Investor Services Analyst
The Investor Services analyst is an important and integral part of the Gen II operations team. It requires thorough attention to detail and precise work in a fast-paced, deadline-driven environment. The candidate will primarily be responsible for providing Investor Services functions to the Gen II client teams.
Primary Responsibilities Will Include
- Respond to client inquiries in a prompt manner, utilizing oral and written communications
- Review and process investor documentation (subscription documents, partner transfers, name changes, contact, and wire instruction updates)
- Day-to-day maintenance of investor records across multiple internal and external systems
- Disseminate investor correspondence (capital call, distribution, partner capital statement, and other sponsor communications) across various investor portal platforms
- Track incoming capital call wires and prepare capital distributions payments across various client accounts
- Monitor cash transactions daily for various client accounts
- Participate in special projects
- Liaise with the client service team to ensure an efficient and excellent client service experience for Gen II’s sponsors
- Work with departments throughout the office to prepare audit confirmations and monthly recurring deliverables
- Facilitate financial reporting to partners/investors
Qualifications and Skills
- Bachelor’s degree in Business Administration (concentrations in accounting, finance or Economics a plus)
- 0-2 years’ experience in the financial services Industry
- Private Equity or Hedge Fund Investor Services background a plus
- Demonstrate strong customer service/client relationship skills • Ability to manage multiple tasks and projects with differing deadlines
- Impeccable attention to details
- Excellent verbal and written communications
- Experience with Investor Portals (Intralinks/Investment Café/SunGard DX) a plus
