Operations Manager, Payroll and Benefits USA/Canada – Denver, CO

 The Operations Manager, Payroll and Benefits USA/Canada is an individual contributor responsible for managing the payroll and benefit activities of Gen II for their USA and Canada teams, while ensuring compliance with federal, state, and jurisdictional laws and regulations.

 Primary Responsibilities Will Include:

  • Supports maintenance and administration of 401(k) benefit plan processes and provides resolution for time-sensitive benefits issues
  • Provides support to employees during Annual Enrollment, including co-facilitating information sessions, responding to questions and escalations, and interacting with our recordkeepers/TPA’s to resolve issues and/or questions
  • Interacts with benefits vendors regarding detailed employee issues and acts as a liaison between vendors and field Human Resources and Payroll
  • Provides consultative support to current and former employees regarding 401(k) benefit plans
  • Performs audits to ensure accuracy of plan administration
  • Run standard reports and creates ad-hoc reports for audits and/or analysis to support 401(k) and benefits program for performance and compliance
  • Plan and administer all employee enrollment activities for new-hires, annual enrollment, enrollment changes and termination related to health, ancillary, and 401(k) benefits
  • Assist with tuition reimbursement, loan and distribution review/process, other rewards programs 
  • Supports the development and integration of new and/or existing rewards programs, policies, and procedures to ensure that programs are market competitive, internally equitable, and cost effective
  • Review census data, determine employee eligibility and participation
  • Perform annual discrimination testing 
  • Conducts review, analysis and entry of all payrolls related information ensuring compliance with conditions of employment and payroll regulations with all state, federal, US and Canadian territories pay/ taxation laws
  • Registration of organization entity in multi-state locations as part of growth plan
  • Maintain competitive position in the local labor markets, and ensure comparability for employees, across all company locations
  • Counsel management and employees on existing benefits
  • Multifaceted claim management by remote, in office, hybrid employees
  • Assist with the Form 5500 preparation, related schedules, audits, and other IRS form

Job Requirements, Skills, Education and Experience:

  • Bachelor’s degree in finance, accounting, Human Resources, or related field required
  • 5+ years’ experience in United States and Canadian territories for 401(k) and Retirement Benefits administration experience
  • 5+ years’ experience in United States and Canadian territories for benefit strategy, design, and administration
  • 5+ years’ experience in United States and Canadian territories in payroll management
  • Advanced Excel user (pivot tables, v-lookups, formulas) required
  • Experience with HRIS systems: UKG Pro required 
  • Understand the Regulatory and Legislative imperatives and impacts related to payroll and DOL regulations (FLSA, Sec 125, ERISA, 409A, HIPAA, etc.)
  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements.
  • Advanced Excel user (pivot tables, v-lookups, formulas) required.
  • Be comfortable with data, running and analyzing reports.
  • Experience with HRIS systems: UKG Pro required. 
  • Possess proven operational, interpersonal, project management, vendor management and leadership skills. 
  • Strong analytical skills with the ability to work through processes, identify and implement process improvements and resolve complex matters. 
  • Applied knowledge of carrier/file feeds highly preferred
The salary range for this position is $100,000-$120,000, in addition to a discretionary bonus and comprehensive benefits package. Please note that the actual salary offer within that range will depend on the candidate’s experience level.

Work Arrangement

All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. Please note that all US employees are required to work a hybrid schedule, comprised of two (2) days a week in our office and three (3) days remotely.