Technical Trainer – New York

We believe that our greatest assets are our employees, which is why we’re dedicated to helping you develop your best potential and build a long-lasting career with us. Together, we can continue to make our mark in the fund administration industry. Join our growing team where boundless opportunities await you.

Gen II is seeking a Technical Trainer who will join the Learning & Development team working closely with business functions in training end-users on the accounting applications. This person will report to the Director of Learning and Development. If you are a proactive self-starter with a passion for learning and development, this is the position for you!

Primary Responsibilities Will Include:

  • Facilitate training to existing and new hires on proprietary accounting applications
  • Conduct seminars, workshops, and individual training sessions, both live and virtual
  • Learn the functionalities of the accounting applications with high proficiency to teach end-users
  • Fully immerse and learn the end-user workflows to best facilitate practical on-the-job experiences for end-users
  • Identify potential gaps in curriculum and work with training team members and business function stakeholders to resolve
  • Update and adjust lesson plans as needed based on both end-user and manager feedback
  • Collaborate with business function stakeholders to evolve and expand the curriculum, leveraging best practices and innovative learning methods
  • Monitor, provide feedback and write evaluations on end-user progress through curriculum assignments and testing
  • Act as a liaison between the different business function stakeholders to capture change management and implement as needed
  • Perform analysis to measure the impact of the training curriculum

What You’ll Bring To The Role:

  • Bachelor’s Degree in Education, Psychology, Business Administration, Accounting, or Finance
  • 2 years experience in employee development or training programs
  • Knowledge of Private Equity fund administration a plus
  • Excellent presentation and facilitation skills with a successful track record of making an impact
  • Experience delivering a combination of classroom, virtual, and/or one-on-one training
  • Knowledge of the principles of training, learning methodologies, and the ability to instruct and motivate
  • Excellent verbal, written and interpersonal communication skills
  • Strong organizational skills including logistics and planning capabilities
  • Strong proficiency using Microsoft Office Suite, including Outlook, Word, Excel & PowerPoint
  • Ability to operate technology and troubleshoot seamlessly
  • Ability to prioritize and handle multiple assignments to meet deadlines on time
  • Comfortable working in a fast-moving dynamic, and sometimes ambiguous environment
  • High motivation to help others develop their knowledge and skills
  • Has curiosity and does not settle for the status quo
  • Ability to travel as needed